Privacy Policy

Information We Collect

We collect information from you when you visit our website, make a purchase, or engage with us on social media. By using this website, you consent to the collection, use, and processing of the data described below.

Personal Data

Information that identifies you, such as your name, mailing address, email address, and phone number. You provide this voluntarily when you register, request services, or interact with us. Providing it is optional, but declining may limit access to certain services.

Derivative Data

Information our servers collect automatically when you access the site, such as your IP address, browser type, access dates and times, and the pages you view. This may also include data collected by third party services through cookies, log files, or web beacons.

Financial Data

Information related to your payment method, such as card or bank transfer details, collected to process payments. Most financial data is handled by our payment processors, Stripe and PayPal, whose own privacy policies govern that information.

Social Networking Data

Information from social platforms such as Facebook, Instagram, and LinkedIn, which may include your name, username, email address, profile picture, and other publicly available details. You control this access through your privacy settings on each platform.

Mobile Device Data

If you reach the site from a mobile device, we may collect device information such as model, manufacturer, and location.

Other Data

You may provide additional information when you take part in contests, surveys, or giveaways.

How We Use Your Information

The information we collect lets us provide our services, meet our obligations, and tailor your experience. We may use it to:

• Create and manage your account
• Deliver the products or services you requested
• Correspond with you and respond to inquiries
• Process payments and refunds
• Send updates about our company, website, products, and services
• Interact with you on social media and request feedback
• Analyze trends and improve our website
• Assist law enforcement and help prevent fraudulent activity
• Administer contests and giveaways
• Personalize your experience and compile anonymous statistics

Legal Grounds for Processing

We process your data on the following grounds:

• Legitimate business interests, to communicate with you and improve our services and website.
• Performance of a contract, to fulfill our obligations to you.
• Consent, when you explicitly agree to the use and sharing of your data.
• Legal obligations, to comply with applicable laws and regulations.

Why We Disclose Your Information

We may share your information with third parties for legitimate business purposes. We require these parties to follow appropriate privacy standards. Specific reasons may include:

• Third party processing, for tasks such as payment processing and customer service.
• Legal requirements, to comply with legal process or protect the rights and safety of others.
• Business transfers, in the event of a merger, acquisition, or similar transaction.
• Affiliates and advertisers, in limited cases involving promotion of our products or services.
• Social media and online interactions, where your activity on our site involves others.
• External links, noting that we are not responsible for the privacy practices of third party sites.

Tracking Technologies

We use cookies and web beacons to store certain information and improve your experience. Cookies help us personalize content and understand how the site is used. You can disable cookies in your browser settings, though doing so may affect access to some features.

Website Analytics

We work with third party analytics providers, such as Google Analytics, to understand site usage and trends. These services may use cookies to gather data about your activity on our website.

Processing Your Information

We process some data internally, but rely mainly on third party processors for tasks such as payment processing. We process this data to administer the website, improve our services, fulfill our contractual obligations, and comply with the law. The data may include account information, usage data, profile details, inquiries, and transactions.

International Data

Our website is hosted on servers located in the United States. If you reside outside the United States, your data will be transferred to and stored on those servers, and may be handled by third party processors located in the United States. By using this site and providing information, you consent to this transfer, processing, and storage. Privacy laws in the United States may differ from those in your country.

Data Transfer

We may transfer collected data to locations outside our headquarters for processing or storage, handled by our staff or third party processors. We take reasonable steps to ensure your data is treated securely and consistently with this policy.

Data Retention

We retain personal data as long as needed for our legitimate business purposes, to meet legal obligations, or until you ask us to delete it. Data is kept no longer than necessary for the purpose it was collected, and data no longer needed is deleted.

Security of Your Information

We take reasonable steps to protect your personal data. No security measure is perfect, however, and we cannot guarantee the complete security of any information you transmit to us.

Children

This website is not directed to children under the age of 16, and we do not knowingly collect personal data from anyone under 16.

Sensitive Data

Please do not send us sensitive data such as Social Security numbers, health or genetic data, or information about your ethnic origin, religious beliefs, or criminal history.

Your Rights

You have the following rights regarding your personal data:

• Update your information, to correct or change details you have provided.
• Confirm your data and its use, to learn what we hold and why.
• Change your consent, recognizing this may require deleting your account.
• Request a copy of your data in a digital format.
• Transfer your data to another controller in a commonly used, machine readable format.
• Delete your data, by requesting that we remove what we hold about you.
• Opt out of communications, including future emails and marketing.

To exercise any of these rights, contact us at [email protected].

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act of 2018 (CCPA). You may request information about the personal information we have collected, request its deletion, and opt out of any sale of your data. For CCPA inquiries, email us at [email protected].

Newsletter Privacy

If you subscribe to our newsletter, we may collect your name and email address for email and marketing purposes. You can unsubscribe from future communications at any time. We do not sell your information to third parties.

Contact

For any questions about this Privacy Policy, contact us at [email protected] or by phone at (770) 334-7593.

Your continued use of our website constitutes acceptance of this Privacy Policy. If any provision is found unlawful or unenforceable, the remaining provisions stay in full force. All rights not expressly granted are reserved by Daydream Design and Build LLC.